![]() ![]() Turn the mouse over and use your thumb to press on the bottom of the weight door. Turn the mouse over and push the power switch either left or down to turn off the device.Ĭonnect the POWERPLAY charging base to your computer using the supplied micro-USB to USB cable. I would suggest to try the procedure mentioned below to connect your mouse with the Powerplay.ĭisconnect any gaming mouse wireless receiver that is connected to your computer. If you are able to charge the mouse using the USB cable, then it might be an issue with the Powerplay Wireless Charging System. If a firmware update is available, a Blue "Update" button would appear under the firmware version on the top right corner of the screen ![]() Launch the software, select the device from the home screen then go to Settings If the firmware update doesn’t fix the issue, then the problem may be due to a hardware issue.ĭownload and install Logitech G-Hub (Available here: ) Check for possible firmware updates in G HUB. If it is not charging correctly or if the mouse never turns off the problem could be a firmware issue. Connect to a different USB port or to a different power source. ![]()
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